New Landing How can we help? Atelier Variable product not available. Can't add to cart

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Atelier
  • #330300
    Pherra
    Member
    Post count: 10

    Hello, as David Martin requested I’ve created my own thread with this problem: I’ve defined all variations with prices each and still I can’t add to cart.

    This is the product with variations http://e-ama.ro/site/produs/usa-interior-caeli/

    I’ve defined Pervaz attribute globally from Wocommerce Attributes

    #330314
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This issue was resolved, however, your theme version has not been updated.

    Please update it to 2.4.41 and all plugins: http://e-ama.ro/site/wp-admin/update-core.php

    #330316
    Pherra
    Member
    Post count: 10

    Will this affect my settings and personalisation in any way?

    #330317
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your theme options will remain, your content will remain as is. If you have changed the core theme files, those will lost and updated with the latest.

    #330318
    Pherra
    Member
    Post count: 10

    I’ve just updated the Swift Framework, Woocommerce and Atelier theme but still the issue persists… you can see here

    http://e-ama.ro/site/produs/usa-interior-caeli/

    If needed you can switch back to English language in Admin from Setari > Generale

    #330323
    David Martin – Support
    Moderator
    Post count: 20834

    Testing this on my dev version I cannot replicate currently, please can you disable all plugins leaving only Swift Framework and WooCommerce active?

    #330328
    Pherra
    Member
    Post count: 10

    Just did that

    #330331
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It worked fine for me.
    https://cl.ly/1v2V2l1k3w2m/Image%202017-06-28%20at%2012.07.49%20PM.png

    -Rui

    #330332
    Pherra
    Member
    Post count: 10

    Yeah, with all plugins disabled it works, but i need some of the plugins enabled

    #330334
    Pherra
    Member
    Post count: 10

    I see that with all plugins disabled it works. So i’ve activated the plugins i need one by one and looks like “Real-Time Find and Replace Pro” is the one causing the problem. I’ve run this as the standard Wocommerce and WordPress translation in Romanian is incomplete so probably messes up the front end and doesn’t work any more. Do you have any suggestions how I could complete the Romanian translation with the missing words?

    #330335
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In that case contact their support, maybe they are aware of it and they will fix the issue.

    -Rui

    #330336
    David Martin – Support
    Moderator
    Post count: 20834

    Sure, if you enable each plugin one at a time, you will be able to isolate the plugin causing the issue.

    #330339
    Pherra
    Member
    Post count: 10

    Yes I have already contacted their support, thanks for the help. If the woocommerce translation is incomplete, perhaps you could suggest another option to complete it? I’ve even installed a programm called Poedit, to edit the PO file but even there I couldn’t find the bits missing. Any suggestion would be much appreciated. My client specifically asked to deliver a website 100% in my language so I’m not sure what other options are out there.

    #330370
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    To complete the translations, you must translate both the theme and the WooCommerce plugin.

    Theme translation help: http://www.swiftideas.com/knowledgebase/translating-the-theme-using-poedit/

    WooCommerce translation help: https://docs.woocommerce.com/document/woocommerce-localization/

    #330411
    Pherra
    Member
    Post count: 10

    Thanks a lot for all the help!

Viewing 15 posts - 1 through 15 (of 17 total)

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