New Landing How can we help? Themeforest Theme Support Supreme WordPress 4.3.1 Causing Issues with Pagebuilder Plugin

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  • Posted in: Supreme
  • #229784
    timg333
    Member
    Post count: 24

    1) There is a conflict between the page builder and the newest version of wordpress that is adding in HTML formatting to our posts in the form of added   tags and added <p></p> tags.

    When using pagebuilder, the text/html is being altered significantly. All spaces/line breaks are being converted to <p></p> tags, which is also having the effect of compressing the HTML of posts on the WYSIWYG editor into one giant block of text making it unusable and very difficult to edit, if not impossible.

    It is also adding <p></p> tags around any   tags. If you try to delete the <p></p> tags, they show up again as soon as you switch to visual editor and then back to text editor. Also, if you ‘Save Draft’ for a post, all the spaces come back again.

    This basically makes it impossible to create posts because a) we can’t format them properly and b) it’s constantly adding in spaces when we save drafts or publish, so it makes it take **forever** to go back and delete everything each time we need to make a small tweak.

    It is a HUGE problem.

    2) There is also a conflict between newest version of Yoast SEO plugin and the page builder that makes the page builder not show up/stop working when Yoast is active. We have built our entire SEO for our site using Yoast and I assume many other users of your theme have as well. Obviously it is non-negotiable that this plugin must be on at all times for SEO purposes so we need to find a workaround for this conflict.

    3) The newest version of wordpress is also causing glitches in the backend of our site as shown in the screenshot below.

    Please help! This is an urgent problem for us as we can’t use our site or publish with these issues and it is slowing down our whole business.

    Thank you so much!

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    #229791
    timg333
    Member
    Post count: 24

    We have discovered there are some conflicting plugins that are causing the issue: WP Performance Score Booster and Code Snippets

    These seem to be affecting the theme functioning as well as pagebuilder functioning after upgrading to 4.3.1

    Is there a workaround or way to get them in harmony now?

    Thank you!

    #229899
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I’m afraid we can’t support 3rd party plugins if they are causing issues with the theme. Hope you understand

    – Kyle

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