New Landing How can we help? Atelier variable product : click on image does not work

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #263351
    frdrctb
    Member
    Post count: 4

    Hi
    I have variable products in Woocommerce. I have associated pictures to each variation, but when the product is displayed (masonry) the images of variations are no more clickable like the simple products. Only the title of product is clickable. This looks frustrating for end-user, making it difficult to open the product
    Thanks for your help
    Frederic

    #263489
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please provide a link to the page and point out the example product so I can test

    – Kyle

    #263592
    frdrctb
    Member
    Post count: 4

    Hi Kyle
    go there http://www.atelierpikfactory.fr/special-shop-for-kyle/
    and check on the 4th line the product “Table d’appoint Broste Copenhagen « Jelva » Petits et grands formats”

    The problem only appears in preview mode. Because of this, I changed back my shop to the gallery mode;
    In fact, I would like to have the “preview” presentation for standard products, but for variable products keep the normal product image instead of the carrousel, and of course a clickable image ! Not sure this is feasible …

    thanks
    Frederic

    #263636
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Seems fine to me? http://d.pr/i/1iNDI/1ny4D9IQ

    – Kyle

    #263651
    frdrctb
    Member
    Post count: 4

    The problem is that when I click on the picture (tables) in the carrousel nothing happens. I have to click on the product title to open the product page

    #263657
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access in a private reply to have a look at your site?
    thanks

    -Rui

    #331399
    waldmanntamara
    Member
    Post count: 10

    Hi,

    I have the same issue with my category pages. It’s another theme, but similar problem. What do I need to do to fix this?

    Thank you in advance.

    Kind regards,

    Tamara

    #331406
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Tamara

    Please post a new issue for this, so that we can check it on your site.

    Thanks,

    Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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