New Landing › How can we help? › Atelier › Update error-

Viewing 15 posts - 16 through 30 (of 32 total)
1 2 3
  • Back to forum
    Posted in: Atelier
  • July 17, 2015 at 4:21 pm #195711
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That logs me into this directory /home/byfreercom/public_html/swift. But I cannot navigate or locate any WP files or folders?

    Thanks.

    July 17, 2015 at 4:29 pm #195713
    Sylviebyfreer
    Member
    Post count: 22

    Sorry about that. Do you want to try again. I’ve amended the path.

    July 17, 2015 at 4:56 pm #195719
    David Martin – Support
    Moderator
    Post count: 20834

    Perfect!

    Looks like the update to the ‘Swift Framework’ failed part way through.

    I have added the updated plugin files and am pleased to report your site is now working.

    – David.

    July 18, 2015 at 12:34 pm #195796
    Jose
    Member
    Post count: 13

    Same error here, but site working normally.

    “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”.

    I could update manually but I’d like to get automatic updates working.

    Thanks in advance.

    July 18, 2015 at 6:02 pm #195816
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Jose

    Unfortunately the update service still seems to be undergoing issues – we are following up with them to get an ETA on resolution. This shouldn’t be an issue for the next update if you manually update for this version.

    – Ed

    July 20, 2015 at 9:15 am #195934
    Jose
    Member
    Post count: 13

    Automatic updates working today. Thanks Ed!

    July 20, 2015 at 9:59 am #195958
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great 🙂

    July 20, 2015 at 11:18 am #196005
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks for the update – marking as resolved.

    – David.

    February 16, 2016 at 1:35 pm #249583
    Sylviebyfreer
    Member
    Post count: 22

    I’ve tried updating the theme to the latest version and I’ve tried everything but new theme upload does not work. I am now getting the same error as I got 7 months ago in this support thread:

    Fatal error: Call to undefined function sf_gopricing_list() in /home/byfreercom/public_html/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/gopricing.php on line 62

    I don’t know what else to do.You’ve got all ftp’s details above. Do you mind checking what is happening?

    I’ve had that problem for a week now and it seems to be recurring.

    Thanks
    Sylvie

    February 16, 2016 at 2:06 pm #249600
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The WP login details are no longer working, neither are the FTP details.

    What version of the Swift Framework plugin are you using? It should be 1.7.7.

    Thanks.

    February 17, 2016 at 10:20 am #249853
    Sylviebyfreer
    Member
    Post count: 22
    This reply has been marked as private.
    February 17, 2016 at 11:11 am #249881
    Sylviebyfreer
    Member
    Post count: 22
    This reply has been marked as private.
    February 17, 2016 at 11:27 am #249902
    David Martin – Support
    Moderator
    Post count: 20834

    Looks like the files did not upload correctly. Please re-test, as I have amended those files.

    Thanks.

    February 17, 2016 at 6:58 pm #250092
    Sylviebyfreer
    Member
    Post count: 22
    This reply has been marked as private.
    February 17, 2016 at 7:45 pm #250104
    David Martin – Support
    Moderator
    Post count: 20834

    Please test now, same happened with the plugin SF. It just needed to be re-uploaded, it looked corrupted.

    Thanks.

  • Back to forum
    Posted in: Atelier
Viewing 15 posts - 16 through 30 (of 32 total)
1 2 3

You must be logged in and have valid license to reply to this topic.

License required for the following item
Atelier - Creative Multi-Purpose eCommerce Theme
Login and Registration Log in · Register