Tab content not showing up in Frontend

[voegtlin]

Hi there

I’m using the tab element. It happens now on different pages and on different websites (using Dante on the latest version), that the tabs content is not showing up in the frontend. I tried different things: Cloning the whole tab element, delete some elements inside the tab element, sometimes this helped and the tabs worked again fine but not now.
In the backend everything shows up correct. It’s very annoying as I use this functionality on different websites.
Thanks for your help.

Best
Michael

Attachments:

You must be logged in to view attached files.

[Mohammad – SUPPORT]

Hi,
Please provide me wordpress admin login detail to check and resolve the issue.
Thanks
Mohammad

[voegtlin]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
I dont see any tab at this page http://staging.vogtlin.com/en/thermal-mass-flow-meters-and-controllers-for-gases as i checked this page content in editor through Admin dashboard. I created a test page having Tab element.
Thanks
Mohammad

[voegtlin]

correct website:
http://staging.vogtlin.com/en/thermal-mass-flow-meters-and-controllers-for-gases/red-y-compact-series/

[Mohammad – SUPPORT]

Hi,
Please use this custom css code:-

.spb_tabs .tab-content > .tab-pane.load.active {
    display: block;
    opacity: 1;
}

Thanks
Mohammad

[voegtlin]

Hi Mohammad

Thanks. But the issue is not resolved. I copied your code in the Custom CSS section but the still tabs do not show up.
I disabled all plugins (except WPML, wich I need to show the page) but it stays the same so it seems not to be a plugin issue.

Thanks for your advice.
Michael

Attachments:

You must be logged in to view attached files.

[voegtlin]

strange thing is, that on the other pages (e.g. http://staging.vogtlin.com/en/thermal-mass-flow-meters-and-controllers-for-gases/red-y-smart-series/) the tabs are working…

[Mohammad – SUPPORT]

Hi,
You have some JS errors that are cause to issue. Please deactivate all plugins except woocommerce to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

Thanks 🙂
With Best Regards
Mohammad

[voegtlin]

As I already wrote:
I disabled all plugins, now also WPML and the issue still occurs!

Best
Michael

Attachments:

You must be logged in to view attached files.

[Mohammad – SUPPORT]

Hi,
I have resolved it so please check. You have one blank Single Image Element at tab content that was cause to issue.
Thanks
Mohammad

[voegtlin]

Ok! Thanks.
Michael

[Rui Guerreiro – SUPPORT]

Hi,

Glad it’s sorted. Thanks Mohammad.

-Rui