New Landing How can we help? Cardinal SwiftPage Builder not working after latest WordPress Update

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Cardinal
  • #330033
    qfactagentur
    Member
    Post count: 3

    After a couple of Plugin Updates and the latest WordPress Update, the installed PageBuilder is not working on the dev-site.
    Could you please help us with this major issue?

    #330034
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide an example page that was built with the Swift Page Builder?

    There was an issue with the WordPress 4.8 and our Swift Page Builder that was sorted in the latest SwiftFramework update. Also try to clear the browser cache.

    -Rui

    #330035
    qfactagentur
    Member
    Post count: 3

    http://agic2.qfact.info/about-us/

    Built with both the Visual Composer and SwiftPage Builder.

    Note:
    the only page that is working with SPB is: http://agic2.qfact.info/senior-advisors/

    #330038
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That page below it’s also made with VC. We can’t check any issue with VC it’s outside our support scope.
    https://cl.ly/323V0A0n3n10/Image%202017-06-26%20at%2010.50.22%20AM.png

    What exactly isn’t working with the Swift Page Builder? Provide an example.
    Did you cleared the browser cache?

    -Rui

    #330039
    qfactagentur
    Member
    Post count: 3

    Example: http://agic2.qfact.info/about-us/
    when I click “EDIT” (page) and I want to edit it with SPB, it’s not working, because I only get to edit the code, not the individual block, that were created with SPB.

    Attachments:
    You must be logged in to view attached files.
    #330050
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems that the page content was saved using the problematic Page Builder version with WP4.8

    There is no way besides removing the extra <p> tags that were include or go back to the prior revision before the changes and do it again.

    The Page builder it’s not adding anymore those<p> tags

    -Rui

    #330072
    qfactagentur
    Member
    Post count: 3

    on this page, I’ve added just the SPB code, but it won’t let me switch to using the builder:

    http://agic2.qfact.info/about-us/

    #330073
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
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