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New Landing › How can we help? › Cardinal › Swift Page Builder Suddenly Not Working (There's nothing here yet)
- This topic has 17 replies, 6 voices, and was last updated 6 years by Swift Ideas – Ed.
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Posted in: Cardinal
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June 9, 2017 at 6:03 pm #327898
Hello,
I was just using my site earlier today to add some pages. Everything was working fine as it has been for awhile now. Then when I came back later to add some more every single page shows up with the message “There is nothing here yet, add something to get started” The site is working with pages already published but I can’t edit or add anything. Even if I make a fresh page, add some content, and publish it, as soon as I go back to the page it is blank again. This even happens to older pages I restore that I can see have lots of content in the comparison. I have no idea how to diagnose this. Help!
Thanks.
June 9, 2017 at 6:27 pm #327903Hey,
We have an update going out tonight to resolve that.
Thanks.
June 10, 2017 at 1:18 pm #327945Hi David,
this issue maybe related with my issue.
After the latest update, all the text formattings are gone, when I try to editing text.Help!
June 12, 2017 at 1:34 pm #328130Same here. Updated to last version of Cardinal and WP, now Swift Page Builders is now empty for all pages.
🙁
Attachments:
You must be logged in to view attached files.June 12, 2017 at 1:49 pm #328137Hi,
This was identified and a release prepared and sent out over Friday/Saturday. Please be sure you have updated to the latest Swift Framework plugin version from your dashboard.
As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.
There are two issues:
1) Disappearing page builder content – resolved on Friday/Saturday with the latest updates.
2) Formatting removed – not resolved, we are working on this now.
Thanks.
June 12, 2017 at 1:55 pm #328139I’ve updated just a few hours ago, Swift Framework version is at 2.5.42. WP at 4.8.
June 12, 2017 at 2:03 pm #328141@almostdaily – Please start a new thread and privately post your WP login details.
June 12, 2017 at 2:06 pm #328143This reply has been marked as private.June 12, 2017 at 6:49 pm #328220Can you provide ftp credentials(not WordPress admin credentials) in private replies so I can apply a modification to see if sorts it? It work in my development testing.
-Rui
June 12, 2017 at 7:10 pm #328236This reply has been marked as private.June 12, 2017 at 7:16 pm #328239Can connect in the WordPress admin with those credentials and also get a timeout on the ftp.
-Rui
June 12, 2017 at 7:21 pm #328240This reply has been marked as private.June 12, 2017 at 7:28 pm #328245June 12, 2017 at 7:38 pm #328252I’m able to login through FTP with those details (try FTP not SFTP).
June 12, 2017 at 9:36 pm #328293This reply has been marked as private. -
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