New Landing How can we help? Themeforest Theme Support Pinpoint Swift Page Builder Stopped Working After Upgrading to WP 4.3 & Pinpoint 1.66

Viewing 11 posts - 16 through 26 (of 26 total)
  • Posted in: Pinpoint
  • #218733
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check again the Editor already appears but I think your WordPress installation has some problems that aren’t related to the theme since there is still an error in TinyMCE editor(default WordPress editor).

    Probably you should upload again the latest WordPress files over the existing ones.

    The Ftp credentials didn’t worked, I had to install a plugin to edit the file.

    -Rui

    #218817
    juliosilveira
    Member
    Post count: 9
    This reply has been marked as private.
    #218820
    juliosilveira
    Member
    Post count: 9

    Nevermind! The site is back running. I just deactivated some plugins, one of them (I guess “Posts tags for pages” or “Easyshipper”) was the culprit.
    Meanwhile, I was contemplating switching to the “Atelier” Theme. Would that be an easy transition from the current Theme? Is there a chance of discount for Swifideas customers?
    Best
    Julio

    #218827
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Atelier has a different shortcodes and it has a new Framework, so the content has to be recreated but it has a powerful Theme options and a great Page builder that will allow to manage the content easily.

    Afortunately we can’t make any discounts since that’s all handled in the Themeforest Market and they don’t allow it.

    Also Atelier comes with several demos that you can install with 1 click.

    Thanks

    -Rui

    #218833
    juliosilveira
    Member
    Post count: 9

    Obrigado!
    I’ll move to Atelier after Christmas.
    One last help:
    When I updated the Theme, the editions I had done (including those on the Child Theme) were lost.
    I’ve re-translated most of the site, but there is ONE I haven’t managed to translate (or delete).
    Could you please tell me where to edit so I can translate (or delete) the “KEEP READING” expression?
    Best.

    #218837
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    De nada 🙂

    Can you tell me where are you seeing that text(page url) so I can advise?
    Thanks

    -Rui

    #218855
    juliosilveira
    Member
    Post count: 9

    It’s on the “blog” page.
    Last time I was able to change it for a “+” (plus sign). But I can’t locate the code.
    I’ve tried “Loco Translation” plugin.
    Um abraço

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    #218858
    juliosilveira
    Member
    Post count: 9
    #218860
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s definitely necessary to translate it but you can you use this plugin to translate.

    Real-Time Find and Replace

    -Rui

    #239607
    TCAtexas
    Member
    Post count: 10

    Hi. I have swift page builder non-responsive, stopped working, after WP 4.4.1 and Pinpoint 1.70 updates.

    Should I begin a new thread or request for that, or is this a good place for that question? Thanks,

    #239771
    David Martin – Support
    Moderator
    Post count: 20834

    Hi @TCAtexas,

    Please open a new thread so you can privately post your URL and login credentials.

    Thanks.

Viewing 11 posts - 16 through 26 (of 26 total)

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