New Landing How can we help? Cardinal Swift Page Builder button in pages/posts does nothing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Cardinal
  • #326799
    jwvanderbeck
    Member
    Post count: 3

    There is a button on the top of the Pages and Posts pages in the admin panel labeled “Swift Page Builder”. I presume that is how I enter into the ability to use the SPB for my site, however clicking that button does nothing. I have tried it in Opera, Safari, and Chrome all with the same negative result.

    Under Swift Framework -> Options -> Page Builder, Swift Page Builder is Enabled and Page Builder Post Types is set to Pages, Portfolio, Posts, and Team both of which was the default setting.

    Using Chrome, I went into the Javascript Console and clicked the button and saw this:

    page-builder.min.js?ver=4.0:1 Uncaught ReferenceError: switchEditors is not defined
        at HTMLAnchorElement.<anonymous> (page-builder.min.js?ver=4.0:1)
        at HTMLAnchorElement.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,quicktags,jquery-ui-core,jquery-ui-wid…:3)
        at HTMLAnchorElement.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,quicktags,jquery-ui-core,jquery-ui-wid…:3)
    (anonymous)	@	page-builder.min.js?ver=4.0:1
    dispatch	@	load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,quicktags,jquery-ui-core,jquery-ui-wid…:3
    r.handle	@	load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,quicktags,jquery-ui-core,jquery-ui-wid…:3
    #326935
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will need admin credentials in a private reply to have a look at it.
    Thanks

    -Rui

    #327494
    jwvanderbeck
    Member
    Post count: 3
    This reply has been marked as private.
    #327724
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s because the default WordPress Editor TinyMCE isn’t enabled and that is required so our page builder can work.

    This can be caused by some error in your installation or a plugin conflict. Disable all plugins except SwiftFramework and test it again.

    Probably it’s this plugin WP-Markdown.

    -Rui

    #327725
    jwvanderbeck
    Member
    Post count: 3

    Ug I REALLY don’t want to lose my markdown support!

    #327726
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems they deactivated the WordPress editor, not the best idea since it will break compatibility with a large amount of plugins/themes.

    -Rui

Viewing 6 posts - 1 through 6 (of 6 total)

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