New Landing How can we help? Themeforest Theme Support Flexform Revolution Slider refuses to update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Flexform
  • #307643
    Cellcion
    Member
    Post count: 1

    Hello,

    In order to install another plugin, I updated WordPress to the latest version. Then I tried updating all my plugins, and all but one were successful: Revolution Slider.

    Instead, I get this error message:

    The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. public/assets/js/extensions/.revolution.extension.carousel.min.js.swp

    As the slider takes up the core of my site, I need this to be resolved as soon as possible!

    Barnaby Yeh
    Cellcion, LLC

    #307660
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to delete it in the plugins page and install it again(you won’t lose any data).
    If you can’t do it, provide us admin credentials and ftp credentials so we can sort it.

    -Rui

    #307666
    Cellcion
    Member
    Post count: 1

    Worked like a charm! Thank you very much!

    #307667
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad I could help.

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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