New Landing How can we help? Atelier Product scrolls up in slider

Viewing 15 posts - 16 through 30 (of 30 total)
  • Posted in: Atelier
  • #329883
    Woye
    Member
    Post count: 34

    My clients specs are:

    OS: Windows 10 Pro
    Browser: Crome & Edge

    #330106
    David Martin – Support
    Moderator
    Post count: 20834

    For Windows 10 + Edge, it still works as expected:

    #330107
    David Martin – Support
    Moderator
    Post count: 20834

    I’ll need to ask the team to check also, seemingly I cannot replicate any issues from your two tickets.

    Thanks.

    #331360
    Woye
    Member
    Post count: 34

    Any news on this?

    #331361
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Woye,

    I’ve tested on multiple machines, across multiple browsers and operating systems and have been unable to see this issue in any. Are you able to see the issue across every device you’ve tested on, or only certain ones?

    Ed

    #331364
    Woye
    Member
    Post count: 34

    Yes, I Can see the issue on my boyfriends Mac, my mac and my clients pc’s (multible computers at their office).

    #331371
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Very odd. We had this issue a while back, but it was resolved, and I am able to see the fix is live on your site. I’ve tried again today on a few other machines and still can’t replicate? The only thing I can possibly imagine it is is caching of some sort.

    Have you tried viewing the site in a “Private” tab on Firefox?

    Ed

    #331373
    Woye
    Member
    Post count: 34

    Yes I did, and it’s the same. My boyfriend is a developer, so he has looked at it and tested it in order to ensure, that it’s not caching.

    #331374
    Woye
    Member
    Post count: 34
    This reply has been marked as private.
    #331375
    Woye
    Member
    Post count: 34
    This reply has been marked as private.
    #331378
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please can you try installing this version of the Swift Framework plugin – http://swiftideas.d.pr/5z9nnc

    That should hopefully, sort it!

    Ed

    #331382
    Woye
    Member
    Post count: 34

    Yayyy! That helped!!!!! Thanks
    Can I update the framework if there is updates in the future?

    #331383
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes, Ed will merge these fixes into the future update. When the next version is released you will get the auto update notice.

    #331384
    Woye
    Member
    Post count: 34

    Perfect. Thanks.

    #331385
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help!

    Thanks.

Viewing 15 posts - 16 through 30 (of 30 total)

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