New Landing › How can we help? › Themeforest Theme Support › Supreme › Problem with Facebook share post with photo and text

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Supreme
  • November 30, 2015 at 5:26 pm #232219
    BdesignItalia
    Member
    Post count: 8

    Hi, I can not share a post with photos and text of the article.I am days that I try. I tried everything, even installing the plugin SEO of all kinds. I cleaned the cache FB and browser but not working. It never happened with other Theme it is urgent please help. Thank you

    December 1, 2015 at 1:01 pm #232394
    BdesignItalia
    Member
    Post count: 8

    Please, can u help me faster? Thanks

    December 2, 2015 at 2:36 pm #232712
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Looks like you are using a 3rd party plugin: http://www.gazzettinodelsudest.it/un-ponte-fra-gli-studenti-fuori-sede-non-siete-soli/

    What URL are you trying to post?

    Thanks,
    David.

    December 2, 2015 at 4:48 pm #232771
    BdesignItalia
    Member
    Post count: 8

    any post share. the share is not working. Test yourself

    December 2, 2015 at 4:49 pm #232772
    BdesignItalia
    Member
    Post count: 8

    Can u solve this problem please?

    December 2, 2015 at 6:50 pm #232844
    David Martin – Support
    Moderator
    Post count: 20834

    Please see screenshot, is this what you are referring to?

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    December 2, 2015 at 7:08 pm #232851
    BdesignItalia
    Member
    Post count: 8

    The share on Facebook will not work with your buttons and even with other plugins. The photos and the text of the news are not seen. I’m desperate
    View photo

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    December 2, 2015 at 8:58 pm #232879
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The issue is because your site has the maintenance mode up – Facebook can’t get access to the page to retrieve the correct meta info.

    – Ed

    December 2, 2015 at 11:57 pm #232895
    BdesignItalia
    Member
    Post count: 8

    Maybe we solved. Thanks for your support and sorry haste but customers are not waiting.
    Best regards

    December 3, 2015 at 8:55 am #232935
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome and great thanks to Ed.
    Thanks
    Mohammad

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