New Landing How can we help? Themeforest Theme Support Pinpoint missing client logos on frontpage

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Pinpoint
  • #263470
    KoeAbs
    Member
    Post count: 3

    Dear Sir/Madam,

    since we made an update (WordPress 4.5) the client logos on frontpage are not showing up. On mouseover i can see the empty frames …
    What can I do? Thank you for your assistance!

    Kind regards
    Angelika

    #264014
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Angelika,

    I’ll need a working login to investigate this, the one provided is not working?

    Thanks.

    #264086
    KoeAbs
    Member
    Post count: 3

    Hi David – here we are:

    http://koehler-absatzfoerderung.de/wp-admin
    User: admin
    pw: H8WeF5efIprI

    Angelika

    #264405
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, can you update to WP 4.5.1 and then activate PinPoint Version: 1.7.1.

    – David.

    #264617
    KoeAbs
    Member
    Post count: 3

    Hi David,

    I followed your instructions but still the client logos are missing … and there is a new problem:
    The four pictures in the portfolio have also disappeared :o(
    The fact depresses me. So what can I do?

    Best regards
    Angelika

    #265020
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please ask your host which PHP version you have running. Please also ask if the Imagemagick extension is running.

    Thanks.

    #265064
    KoeAbs
    Member
    Post count: 3

    Hi,

    its PHP 5.3.19.

    Imagemagick extension is not installed.

    these are the running modules:
    bz2
    calendar
    Core
    ctype
    curl
    date
    dom
    ereg
    exif
    fileinfo
    filter
    ftp
    gettext
    gmp
    hash
    iconv
    json
    libxml
    mhash
    mysql
    mysqli
    openssl
    pcntl
    pcre
    PDO
    pdo_mysql
    pdo_sqlite
    Phar
    readline
    Reflection
    session
    shmop
    SimpleXML
    sockets
    SPL
    standard
    tokenizer
    wddx
    xml
    xmlreader
    xmlwriter
    xsl
    zip
    zlib

    #265076
    David Martin – Support
    Moderator
    Post count: 20834

    Can you ask they install the extension and also move you to the latest PHP 7.

    Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)

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