New Landing How can we help? Themeforest Theme Support Dante JS error in Dante theme

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Dante
  • #329270
    markcfrancis
    Member
    Post count: 4

    Hi There

    Please can you help – see screenshot here: https://www.screencast.com/t/VstbrOAZfFp. A JS error caused by the parent Dante theme seems to be causing my client’s JobVite integration to not work properly.

    We don’t want to fix the error in the theme as may return when we update the theme.

    Here’s the response from JobVite:

    Dear XXX:

    I reviewed your site (where our iFrame is implemented) again, and observed an abnormal behavior. I don’t believe we need a phone call anymore. But if so, please let me know if 8:00 AM PT would work for you.

    I implement the same Jobvite iFrame integration code on my test page, and I didn’t get the same issue:http://careers.jobvite.com/mily/ullink_test.html

    I suggest your web developer to review the error that appears on the console and comes from your company page:https://www.screencast.com/t/VstbrOAZfFp
    Maybe it helps to arrange the behavior of your page.

    If there are no errors on the console, and the issue continues, please let me know to have our Engineers review your Jobvite career site. Usually they review our integration once there are no errors on the console.

    Looking forward to your response.

    Thanks

    Mark

    #329474
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #330650
    markcfrancis
    Member
    Post count: 4
    This reply has been marked as private.
    #330653
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I see what you mean.

    Can you go to line 3044 of functions.js and replace this code
    setTimeout(function() {

    by this one

    setTimeout(function(e) {

    Let us know if it works, so we can include it in the next update.

    -Rui

    #330654
    markcfrancis
    Member
    Post count: 4
    This reply has been marked as private.
    #330671
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you comment the line of the code e.preventDefault();
    Just like this
    // e.preventDefault();

    -Rui

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