ISSUE WITH MAKING CHANGES IN ADMIN>THEME OPTIONS

[luismac]

HELLO. I AM USING THE NEIGHBORHOOD THEME. IN THE ADMIN, I CANNOT CHANGE THE LOGO, COLORS, ETC.. AS I MAKE CHANGES, I SAVE CHANGES AND IT RE-DIRECTS ME TO A 404 ERROR PAGE. WHAT GIVES ??

[Rui Guerreiro – SUPPORT]

Hi,

Something is wrong in your installation.
can you provide us your site url and admin credentials so we can check it?

Use the private reply.

-Rui

[luismac]

This reply has been marked as private.

[luismac]

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[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[luismac]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Please don’t use Caps lock. It’s difficult to read.

I tried to change the logo and happened the same thing. Can you provide ftp access to check your log errors among other things.

Use the private reply.

Thanks.
-Rui

[luismac]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Can’t find the error log files in your server. The htaccess file seems fine.

Can you ask your host to send you the error log files and send us in a zip file to see if we find any clue about that redirection.

-Rui

[luismac]

There are no errors! I contacted server admin, error log is clean and clear. No errors reported.

[luismac]

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[No Dinx]

I am also having this issue with one of our sites running Cardinal 2.08

We have at least 6 sites running Cardinal and WordPress 2.2.1

I also noticed that the menu type changed (and I cannot change it back unless I change it through a MYSQL editor) and lots of issues with the fonts.

This site in particular was just hemorrhaging memory – error log got up to over 100 GIGABYTES and was throwing fatal memory errors preventing non wordpress admin accounts from logging in.

I downloaded a full backup and booted it up through MAMP locally and the issue is gone. Which makes my first guess to be related to file/directory permissions.

Hope this helps and I am in for the fix, please help!

[No Dinx]

Noticed this in the database … “transients” row?

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[No Dinx]

Got a workaround:

1. via ftp rename the swift-framework plugin folder from “swift-framework” to “!swift-framework” this is to “hard” disable it.

2. delete cardinal v2.08 via ftp. downloaded cardinal v2.06 and uploaded it to /wp-content/themes folder.

3. found a backup of the database from before i upgraded to cardinal v2.08. copy from the old database the contents of wp_options table, sf_cardinal_options row, option_value cell

4. paste the old sf_cardinal_options data into the cell of the current database.

TLDR revert back to cardinal 2.06, disable swift-framework plugin, override the 2.08 options in the database with 2.06 options from a backup.

confirmed working for me.

[luismac]

PLEASE DISREGARD THIS THREAD, I HAVE DECIDED TO LOOK ELSEWHERE FOR A TEMPLATE…