New Landing How can we help? General Forum Help Instagram 404

Viewing 15 posts - 1 through 15 (of 26 total)
  • #303724
    beej30
    Member
    Post count: 15

    I have set up uplift theme on my staging site at FlyWheel, and the instagram feed is not showing up. I have authenticated it, but each time I try to save the token, it brings up a 404 error. Not sure if that’s because it’s on a staging website, but all other features are working. Can you take a look?

    Thanks.
    BJ

    #303737
    David Martin – Support
    Moderator
    Post count: 20834

    Hi BJ,

    Sure, we can assist you. Please first validate your purchase by adding your purchase code to your profile: http://www.swiftideas.com/forums/users/beej30/

    #307829
    beej30
    Member
    Post count: 15

    I went back and added the purchase code, but still haven’t had the Instagram issue resolved. I tried again to install it on the home page, but it won’t display. I generated the authentication code but each time I save changes, it gives me a 404 error. I just updated to the latest version of your theme today too. Any help you can provide would be great.

    Thanks so much.
    bj

    #307832
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Brian,

    I’ll take a look now, what are the details for this:

    #307833
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #307835
    beej30
    Member
    Post count: 15

    user: yogitria
    pass: 3QDG>crWH>z

    #307837
    beej30
    Member
    Post count: 15

    Oh wait, sorry. Here is the username/password for the staging site:

    username: flywheeel
    password: living-rest

    The other credentials are for the admin login.

    Thank you.

    #307844
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nope, It didn’t worked.
    Can you check again?

    -Rui

    #307855
    beej30
    Member
    Post count: 15

    I just tried again using the direct URL

    http://staging.awesome-bird.flywheelsites.com/

    username: flywheel
    password: living-rest

    If that doesn’t work, let me know.

    Thanks,
    bj

    #307858
    beej30
    Member
    Post count: 15

    Are you trying to access the site directly or have you already logged into WordPress and are then getting this error?

    This is the Staging Admin Login Access info for WordPress:

    http://staging.awesome-bird.flywheelsites.com/wp-admin
    Username: Brian
    Password: 3h1Q4X5t8Ul

    #307903
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I managed to login using chrome in incognito mode, strange.

    Just checked your site and the SwifFramework plugin needs to be updated.
    After that clear the browser cache and try to replicate the initial issue.

    https://www.dropbox.com/s/jqpqccixibbwiro/Screenshot%202016-12-23%2011.14.37.png?dl=0

    -Rui

    #307937
    beej30
    Member
    Post count: 15

    Great, thank you. Will run through the updates now and let you know.

    bj

    #307938
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let us know the result.

    -Rui

    #307939
    beej30
    Member
    Post count: 15

    Same thing. Getting a 404 page error after I generate the code, and click ‘save changes’. I cleared my cache in Chrome, and even tried it in Safari because I hadn’t tested it there. Same thing.

    #307948
    David Martin – Support
    Moderator
    Post count: 20834

    You should be able to do this now. If you ever encounter 404 issues with WordPress, test reseting your Permalinks by simply saving them again.

    Thanks.

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