New Landing How can we help? Themeforest Theme Support Joyn Images aren't showing on mobile devices (Joyn Theme)

Viewing 2 posts - 1 through 2 (of 2 total)
  • Posted in: Joyn
  • #324550
    judithngo
    Member

    Hello,

    I’ve been having big problems with my website http://www.narosalife.com. My images aren’t showing on mobile devices. I’ve been in touch with my hosting company and they managed to get the images showing on desktop devices but say it’s a mobile compatibility issue that images aren’t showing on mobile devices. The website has been working absolutely fine throughout all types of devices until a couple of weeks ago. I really hope you can help me.

    Thanks in advance, Jude

    #324612
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Your website is down at the moment. Can you check?
    There isn’t anything in the theme that will enable/disable any loading images in mobile/desktop.

    Check your installed plugins, try to disable them all except SwiftFramework and clear the cache and test again.

    -Rui

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register