New Landing › How can we help? › Themeforest Theme Support › Ability › Google Analytics script in theme options

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Ability
  • January 8, 2014 at 2:17 pm #41077
    lukegregory
    Member
    Post count: 1

    Having trouble getting Google Analytics to detect my tracking code. I’ve entered the script exactly as Google provide it into the tracking code section in Theme Options but to no avail. Is there a known issue/alternative?

    January 10, 2014 at 10:13 am #41533
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, when did you add it? It might take up to 48 hours for it to apply and be tracked. Cheers

    January 10, 2014 at 12:45 pm #41606
    lukegregory
    Member
    Post count: 1

    As if I’d be that impati… d’oh!

    I’ll try again and this time give it 48 hours 🙂

    January 10, 2014 at 3:18 pm #41636
    IbrahimButt
    Member
    Post count: 9

    Hi Luke,

    I did the same. However, Google did not accept it as it was put in the wrong place (in the footer). Another way would be to download the Header and Footer plugin in and to paste the script there. It’s not verified for me yet, but hopefully so in the next hour.

    January 14, 2014 at 5:02 pm #42370
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi Ibrahim, any news? 🙂

    January 14, 2014 at 5:02 pm #42371
    Melanie – SUPPORT
    Member
    Post count: 11032

    Or Luke, did it work? 🙂

    March 30, 2015 at 5:25 pm #161972
    flopy13
    Member
    Post count: 8

    hi,

    i have the same problem, google analytics don’t work… can you help me plz?

    March 30, 2015 at 7:01 pm #161984
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @flopy13

    Provide us admin access, site url to check your settings?

    -Rui

    March 31, 2015 at 6:09 pm #162388
    flopy13
    Member
    Post count: 8
    This reply has been marked as private.
    April 1, 2015 at 8:18 am #162494
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check. I just removed <script> tag in Google Analytic code.
    Thanks
    Mohammad

    April 1, 2015 at 3:08 pm #162639
    flopy13
    Member
    Post count: 8
    This reply has been marked as private.
    April 2, 2015 at 2:39 am #162722
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Let me know feedback.
    Thanks
    Mohammad

    April 2, 2015 at 1:46 pm #162858
    flopy13
    Member
    Post count: 8
    This reply has been marked as private.
    April 2, 2015 at 3:57 pm #162879
    flopy13
    Member
    Post count: 8

    Resolved for me… thanks Mohammad – SUPPORT !

    April 3, 2015 at 3:36 am #162912
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome.
    Thanks
    Mohammad

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