**Fatal Error** WTF?

[cyborgninja]

I am getting the following error after installing my theme (Supreme). The error renders the theme inaccessible/unusable so my website is down and I am very frustrated. I’ve brought the issue to my host and they directed me back to swiftideas for troubleshooting.

Can anyone make sense of this? How to resolve?

Message:

Warning: require_once(/var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/includes/theme_update_check.php) [function.require-once]: failed to open stream: Permission denied in /var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/functions.php on line 60

Fatal error: require_once() [function.require]: Failed opening required ‘/var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/includes/theme_update_check.php’ (include_path=’.:’) in /var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/functions.php on line 60

[David Martin – Support]

I’m rather surprised your host pointed you this way when the error Permission denied in /var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/functions.php on line 60 implies a server issue.

Please add your URL, WP login and FTP details, so I can take a closer look.

– David.

[cyborgninja]

Hi David,

I believe I got the issue *resolved* simply by uploading the theme via the WordPress upload interface using the .zip file instead of unpacking the theme and uploading the directory via FTP. Installing the theme through WordPress (and not ftp) seemed to have resolve the permission issue or at least avoiding the effort in finding out where the issue is originating.

All is well.

Quick question: What is the suggested process for updating my theme (Supreme) when swiftideas releases a new version?

Thank you!

[David Martin – Support]

Hi,

Great, glad you got it sorted – in the future auto updates will be seamless as we switched providers.

Thanks.