New Landing How can we help? Themeforest Theme Support Joyn every other product not showing on mobile shop

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Joyn
  • #326607
    artshowapplepie
    Member
    Post count: 134

    Hi Swift Team,

    I have this weird problem for days now that i can’t seem to fix myself..

    When i look at the shop via any browser i can see all items. But when i look at the same shop page on my phone (as did others) every other product isn’t visible. Although the product names and prices are it won’t show the pictures.

    I’m not sure what is wrong, all files, themes and plugins are up to date!

    Hope you can help,

    Best,

    Ankie

    #326876
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all plugins except Woocommerce and Swift Framework?
    After that clear the cache and check if it still happening.

    -Rui

    #326955
    artshowapplepie
    Member
    Post count: 134

    Hi Rui!

    Thanks for your reply!
    I just disabled all plugins except the ones you mentioned but still have the same problem.

    I tried duplicating any product that is only showing the title and price, and i found out it has something to do with the order. If i add/duplicate an item the order changes and an item that was first visible now only shows it’s title and price. As if it only shows the first 2 items with picture and than every other..

    Hope you can find a solution ๐Ÿ™‚

    #327196
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What phone/mobile browser is this? Can you clear the device cache?

    Thanks.

    #327235
    artshowapplepie
    Member
    Post count: 134

    Hi David!

    Thanks for your quick reply! I just cleared my catch and browser history on my iPhone, so did 3 other people i asked but we all still have the same problem. They all use iPhones.

    I checked using the http://mobiletest.me/ and all devices give the same problem..
    Hope you can find a solution, fingers crossed ๐Ÿ™‚

    #327244
    David Martin – Support
    Moderator
    Post count: 20834

    Seems like WooCommerce have added a slightly odd rule in, try overriding using this CSS:

    
    @media only screen and (max-width: 767px) {
    .woocommerce ul.products li.product:nth-child(2n), 
    .woocommerce-page ul.products li.product:nth-child(2n), 
    .woocommerce-page[class*=columns-] ul.products li.product:nth-child(2n), 
    .woocommerce[class*=columns-] ul.products li.product:nth-child(2n) {
        float: initial !important;
    }
    }
    #327274
    artshowapplepie
    Member
    Post count: 134

    Yayyyy worked like a charm!!!
    Thank you so much for your amazing support.

    You made my day ๐Ÿ™‚

    #327365
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    Thanks,
    David

    #327366
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    Thanks,
    David

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