New Landing How can we help? Themeforest Theme Support Dante Dante and PHP 7 – Swift Page Builder breaks

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Dante
  • #242236
    alfi
    Member
    Post count: 1

    We are currently hosted at 1und1 which uses PHP7. Unfortunately the Swift Page builder seems to have a big problem with that. Texts go missing and container elements don’t show, etc. Do you have a fix for that?

    #242239
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    We are working on an update for that currently, in the meantime please ask your host to switch you back to WP 5.4 as that is stable.

    Thanks,
    David.

    #248856
    alfi
    Member
    Post count: 1

    Any news on the PHP7 problem?

    #248864
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Yes – the latest update should have no issue with PHP7, please update.

    – Ed

    #249848
    wizzbit
    Member
    Post count: 1

    I just tested this. I have WordPress 4.2.2, Dante 3.2.4 and PHP 7.0.3. The Swift page Builder only shows the contentelements. But the variables are not loaded (e.g. background color of a row).

    Switching back to PHP 5.6.18 fixes it for now.

    #250609
    David Martin – Support
    Moderator
    Post count: 20834

    @wizzbit – thanks for the report I’ll pass this back to the team for investigation.

    #251058
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @wizzbit

    Can you provide us your site url and some credentials so we can get in and have a look to see if there is any error?
    Use the private reply.

    -Rui

    #260681
    tzvimoshe
    Member
    Post count: 33

    Hi I’m having a similar issue with our website in PHP7 can you guys have a look ? Where do I send admin credentials to ?
    I tried to PM but did not get a response
    Thank you!

    #260744
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @tzvimoshe
    – Please post a new topic with login detail to check your issue.
    Thanks
    Mohammad

    #260765
    tzvimoshe
    Member
    Post count: 33

    Ok I just created a new topic
    Thank you

    #260768
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok. I will assist your new topic now.
    Thanks
    Mohammad

    #261280
    tzvimoshe
    Member
    Post count: 33

    Hi
    I have tried to create a new topic however once I click submit, the page reloads with no topic submission confirmation.
    I did this a few days ago. I tried again today with same results. Please advise asap.
    Thank you

    #261313
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Sorry for the confusion, but you don’t need to create the new topic to send us the user credentials.
    The new topic is only necessary if we need to reply you in private.

    Set your next reply has “Set as private reply”

    Strange that error when creating a new topic, try in another browser and clear the cache.

    -Rui

    #261322
    tzvimoshe
    Member
    Post count: 33

    Hi,
    thank you
    I have tried with Private reply in a new browser but I’m still having the same issue
    Basically I cannot create a new topic and I cannot create private reply
    Please look whats going on

    #261420
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We receive a lot of private replies everyday without any problem.
    Can you try in a different computer or send us a screenshot of the problem.

    -Rui

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