New Landing › How can we help? › Themeforest Theme Support › Joyn › Constantly loading

Viewing 8 posts - 1 through 8 (of 8 total)
  • Back to forum
    Posted in: Joyn
  • February 23, 2017 at 9:06 pm #314953
    froslev
    Member
    Post count: 21

    Hi,

    I have just updated my website including e.g. WordPress, Woocommerce and Joyn.
    After updating, the site have stopped working! It just keeps loading infinite.

    It was a long time ago i last updated everything! I’m not sure if the problem is caused be outdated files (child-theme) or anything like that?

    Thank you for your assistance,
    Mathias

    February 23, 2017 at 9:15 pm #314955
    froslev
    Member
    Post count: 21

    Deactivating the Woocommerce plugin seems to stop all the loading, and leaves me with a messy site instead!

    February 23, 2017 at 9:40 pm #314959
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems some conflict with the minify plugin.
    https://www.dropbox.com/s/bdbtuw71z8tudd5/Screenshot%202017-02-23%2020.40.14.png?dl=0

    Try to disable it and test again.

    -Rui

    February 23, 2017 at 10:20 pm #314963
    froslev
    Member
    Post count: 21

    It doesn’t seems to make a difference whether WP minify is deactivated or not?

    February 24, 2017 at 6:39 pm #315096
    David Martin – Support
    Moderator
    Post count: 20834

    You can see the Minify plugin errors:

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    February 24, 2017 at 10:34 pm #315113
    froslev
    Member
    Post count: 21

    Deactivating Better WordPress Minify sorted out the problem!
    Thanks a lot!

    February 24, 2017 at 10:41 pm #315114
    froslev
    Member
    Post count: 21

    Oops! Too fast!

    The website is only working when i’m logged in as admin!

    Visiting the page front-end leaves me with the same problem?

    February 27, 2017 at 1:52 pm #315256
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active. Clear your browser cache and then re-test.

  • Back to forum
    Posted in: Joyn
Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
JOYN - Creative Multi-Purpose Theme
Login and Registration Log in · Register