New Landing How can we help? Themeforest Theme Support Flexform Can't preview when using Swift page builder

Viewing 15 posts - 1 through 15 (of 22 total)
  • Posted in: Flexform
  • #317996
    vickyjacko
    Member
    Post count: 14

    I am having difficulty previewing and saving pages.

    When I have yoast seo activated I can not Preview or update a page. If I click the update button, it previews the page in a new tab, but I can’t save it.

    When I deactivate yoast seo, I can preview and update but only when out of Swift page builder.

    This is a really big issue for me. I do not want to be with out Yoast, and I really need to be able to save pages etc.

    #318243
    David Martin – Support
    Moderator
    Post count: 20834

    Can you update YOAST to the latest version: http://www.pandapress.net/wp-admin/update-core.php

    #318584
    vickyjacko
    Member
    Post count: 14

    This is done. Please advise.

    #318928
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, will need to ask the team to also check this as normally the YOAST update resolves this.

    Could you add your FTP details?

    #318937
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We checked this, and manage to replicate it in our local servers.
    We will have to investigate this further with the development team. As soon we have something we will let you know.

    -Rui

    #318941
    vickyjacko
    Member
    Post count: 14

    Great, please let me know as this is a super tedious situation.

    #318942
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    can you provide us ftp access to try a fix?
    Use the private reply.

    Thanks

    -Rui

    #318948
    vickyjacko
    Member
    Post count: 14
    This reply has been marked as private.
    #318951
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nope, it didn’t work.
    I installed a plugin that let me edit the theme files( I already deleted the plugin).

    Can you test again to save and preview the pages?

    -Rui

    #318952
    vickyjacko
    Member
    Post count: 14

    The buttons now ‘work’. But, when I hit preview, it opens the new tab, but does not display the change.

    #318953
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    that’s how it works opening in a new tab.
    I tried in the About Us page and it worked fine. I added a new text block at the bottom.

    https://www.dropbox.com/s/tkjk7v5tzqg2h1x/Screenshot%202017-03-29%2012.14.46.png?dl=0

    Try to clear your browser cache.

    -Rui

    #318960
    vickyjacko
    Member
    Post count: 14

    I am aware that previewing opens a new tab.

    What it doesn’t do it show me the changes. See screen grabs of xxx after same in the headline and then not in the preview window.

    I did this in a different browser and cleared cache.

    Attachments:
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    #318972
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That situation is different from the way I tested it. I already fixed it.

    Can you check again?

    -Rui

    #318978
    vickyjacko
    Member
    Post count: 14

    No joy sorry.

    #318981
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    try to purge the cache and let me know the url you are using?
    I tested to edit a Text Block and it previewed fine.

    -Rui

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