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New Landing › How can we help? › Atelier › Animations in Safari not working
- This topic has 46 replies, 6 voices, and was last updated 8 years by David Martin – Support.
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Posted in: Atelier
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November 28, 2015 at 11:04 am #231950
Yeeeeeeeeees! It works! So what did the trick?
When will the update be here?
November 28, 2015 at 3:49 pm #231964Glad that sorted it. It was a JS change. Next update will likely be next week.
– Ed
December 17, 2015 at 6:58 pm #236348Another issue:
Animations are now working but somethings strange is going on with the footer and the issue only stops when I disable all JS on the site.
Look here: http://107.6.155.50/~onebrig7/royaldanishballetfoundation.com
The black footer has – not always but most of the times – a lot of white spacing under it and is kind og scrollable. After some time the footer – perhaps – gets into place again, but not always.
I am guessing that one of the animations used on the site is causing this but cannot be sure.
Can you look into it?
Here’s credentials:
http://107.6.155.50/~onebrig7/royaldanishballetfoundation.com/wp-admin
Username: o5dpg
Password: UWU%MN$RUMAttachments:
You must be logged in to view attached files.December 17, 2015 at 7:12 pm #236356Just tried on http://107.6.155.50/~onebrig7/royaldanishballetfoundation.com/en/about-the-danish-royal-ballet-foundation/
but changing effect doesn’t help.December 18, 2015 at 10:04 am #236455Just to let you know: It’s only in Safari this is happening.
But I see another things as well: The newsletter signup bar is showing up even though disabled from theme options.
We are on latest version of your theme.
Attachments:
You must be logged in to view attached files.December 18, 2015 at 4:37 pm #236540Hmm, i’ll look into the cause of that.
For the newsletter bar – make sure you don’t have it enabled on the page itself, as that will override the global setting.
– Ed
December 18, 2015 at 4:41 pm #236542Can you please provide a login to that site so that we can do some on-site testing?
– Ed
December 18, 2015 at 5:47 pm #236556Hi Ed,
I already did, but here they are again:http://107.6.155.50/~onebrig7/royaldanishballetfoundation.com/wp-admin
Username: o5dpg
Password: UWU%MN$RUMRemember it’s only in Safari.
And thanks for the clarification regarding Newsletter.
December 20, 2015 at 1:18 am #236662Been looking into this but have been unable to find a resolution as of yet. As far as I can see this seems to be a bug with Safari, likely because the animated content is taller than the actual window size, and/or something to do with the size of the content being animated. I can’t replicate this using average size content on our demo site. What I would suggest trying is having the blocks there static, and then animate the text content within the block – give that a try, else we’ll have a further look.
– Ed
December 20, 2015 at 5:47 pm #236684Hey Ed
What I would suggest trying is having the blocks there static, and then animate the text content within the block – give that a try, else we’ll have a further look.
>> Tried that without any change, unfortunately.
December 22, 2015 at 2:29 am #236997I don’t seem to be able to see that – I still see the yellow blocks sliding upwards?
– Ed
December 24, 2015 at 2:43 pm #237343Hi Ed,
I reverted back after testing, that is why you can’t see it.But rest assured; this was not what is causing the issue.
December 24, 2015 at 5:18 pm #237347Managed to resolve it with some custom css, please can you check and confirm?
– Ed
December 28, 2015 at 9:54 am #237419It seems to work ๐
December 29, 2015 at 3:17 pm #237568Great ๐
– Ed
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Posted in: Atelier
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