New Landing How can we help? Themeforest Theme Support Dante After Theme update site layout crashed – centered text changed to right aligned

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Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Dante
  • #327988
    music2biz
    Member
    Post count: 24

    After Theme update site layout crashed – centered text stays as right aligned
    it is with all swift builder boxes centered text changed to right aligned and can´t be changed back to centered.

    This crashed the site layout completely, please fix is asap.

    #327991
    Anyaaaa
    Member
    Post count: 5

    We have a very similar widespread issue. Since the update, numerous layout issues have appeared that cannot be changed back – we can save changes and things initially seem OK when we view page. When we change something else in the editor, everything reverts:

    In modals:
    – button position/alignment now wrong
    – can’t create new paragraphs
    – dividers not displaying
    – bold text impossible

    In text boxes:
    – header text is made into paragraph text
    – text doesn’t retain changes to text colour
    – can’t have new paragraphs

    Google maps:
    – not displaying sometimes

    These changes seem to behave slightly haphazardly, but we’re still trying to understand the extent and nature of them. There may be other things we haven’t realised yet.

    We are also having the same issue as other mentioned in recent hours of the Swift Page Builder not loading or only loading haphazardly or saying there is no content.

    What’s going on?!

    Thanks!

    #328016
    rdylina
    Member
    Post count: 7

    I am experiencing all of the same effects above.

    #328069
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    WP 4.8 has caused this, which is now identified as two separate issues.

    1) Content disappearing within the PB – resolved.

    2) Formatting being stripped. – Working on a fix currently.

    Thanks.

    #328070
    music2biz
    Member
    Post count: 24

    Hi Swift Support,

    this topic is not a trifle. Please give some feedback, what and when you plan tp solve it!

    #328073
    music2biz
    Member
    Post count: 24

    Ok, feedback received

    #328074
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I just did, above your post?

    #328380
    Anyaaaa
    Member
    Post count: 5

    Thanks guys, I’m sure you are working hard to fix this. Much appreciated.

    #328394
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We will release the update in a few hours to fix this.

    If you want it sooner, delete the current Theme and install this one. Don’t worry all the theme options are stored in the database so you won’t lose it.

    https://www.dropbox.com/s/jf6eztm2wco3w5s/Dante_WP_4_8.zip?dl=0

    Don’t forget to clear the browser cache.

    Thanks

    -Rui

    #328634
    Sturge8
    Member
    Post count: 16

    When is the new Dante theme being released?

    You said it will be released in a few hours, that was yesterday, yet still no update available.

    I can’t upload new content because as soon as I press save, all the text formatting disappears.

    Please can you confirm when we can expect the new release which will solve the formatting issue?

    #328652
    music2biz
    Member
    Post count: 24

    I deleted the dysfunctional DANTE theme and installed Dante 4.8 as a ZIP (https://www.dropbox.com/s/jf6eztm2wco3w5s/Dante_WP_4_8.zip?dl=0), now the Dante Child Theme Version: 1.0 disappeared. So my layout stays still messed up.

    Please advice how to avoid such effects

    #328660
    music2biz
    Member
    Post count: 24

    A re-installation of dante-child.zip from the main download folder failed. Child-theme does not show up under themes and can not be activated.

    #328745
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We are releasing an update in the next hours to fix this.
    If you want to try it sooner, install the theme in the link below but first delete the current one. The theme options are saved in the database so don’t worry with the data.

    https://www.dropbox.com/s/7gf1xate96yqk9c/Dante_48_fix.zip?dl=0

    -Rui

    #328914
    music2biz
    Member
    Post count: 24

    You haven´t released an update in the last 5 DAYS!!!! That is ridiculous. Please explain, what the problem is why you can´t fix your theme?

    #329074
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @music2biz

    The update was released via auto-update on the 14th, and we awaited approval from ThemeForest for the download, which was available yesterday. Updates take time to thoroughly test, we always appreciate your patience and checking before you update.

    Thanks,

    – Ed

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