3.3.3 Breaks Row Colors and Other Issues

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This topic has 15 replies, 5 voices, and was last updated 7 years by Swift Ideas – Ed.

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Posted in: Dante
September 29, 2016 at 10:51 pm #293862

rlshaw
Member

Post count: 47

After update, icons missing from Swift Page Builder objects (see attachment) and all Rows with color chosen as background are broken.

Unable to save any color in Row options (see attachment) so have replaced colors with repeating image of same color as a temp workaround.

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September 30, 2016 at 5:39 pm #293989

David Martin – Support
Moderator

Post count: 20834

Hi,

It seems the assets are not loading:

Did the update fail midway through? Can you test uploading this build via ftp to wp-content/themes https://www.dropbox.com/s/q9d9yfkby9ty1ik/dante.zip?dl=0

September 30, 2016 at 8:31 pm #294024

rlshaw
Member

Post count: 47

Have ftp’ed up several times but did it again with your version. The assets are all sitting there in the proper directory (see image).

RS

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October 1, 2016 at 3:27 pm #294039

rlshaw
Member

Post count: 47

Any ideas?

October 2, 2016 at 12:01 am #294047

rlshaw
Member

Post count: 47

How can I roll back to 3.3.2? The same problem behaviour is on two separate sites.

October 2, 2016 at 9:56 am #294052

Pikay
Member

Post count: 48

same here (

October 3, 2016 at 6:30 pm #294233

David Martin – Support
Moderator

Post count: 20834

This is not something I can replicate locally, i suspect your server is blocking the asset from loading or the WP update has amended a .htaccess file which is causing this.

Can you contact your host and ask them to look into the assets in the screenshot and being loaded, even though they exist on the server.

October 3, 2016 at 10:29 pm #294294

rlshaw
Member

Post count: 47

Well, since you have one other person reporting the same thing, I doubt that this is a server/.htaccess issue on our side. Moving back to Version 3.3.2 just now reloads the icons in the editor and allows saving row colors again. There’s something done in 3.3.3 which is causing this.

October 4, 2016 at 2:18 pm #294335

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

@Pikay since @rlshaw already revert to the previous, can you provide us more details of your website(url and admin credentials if it’s in maintenance mode) so we can check and compare the issue.

Thanks

-Rui

October 4, 2016 at 4:00 pm #294352

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi @rlshaw

We have found the cause of this issue, and an update is being submitted within the next hour.

Thanks,

– Ed

October 4, 2016 at 5:11 pm #294371

rlshaw
Member

Post count: 47

That’s very good news…. thanks… looking forward to the update.

October 4, 2016 at 5:53 pm #294387

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

No Problem. Glad we could help.
Thanks Ed

-Rui

October 4, 2016 at 8:42 pm #294404

Swift Ideas – Ed
Keymaster

Post count: 15264

@rlshaw – the background colours still seems to be an issue, we are investigating as a matter of urgency.

– Ed

October 5, 2016 at 4:47 am #294427

Swift Ideas – Ed
Keymaster

Post count: 15264

v3.3.32 has been released to resolve the colour picker issue.

– Ed

October 5, 2016 at 11:12 pm #294672

rlshaw
Member

Post count: 47

All seems to be good now! Thanks for addressing this quickly.

cheers,

Robert
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Posted in: Dante