New Landing › How can we help? › Themeforest Theme Support › Flexform › Demo content XML doesn't work

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Flexform
  • November 20, 2014 at 12:04 pm #129683
    alexisprr
    Member
    Post count: 7

    Hey,

    I have this page (blank page) when I try to import the xml file.
    Do you know why?

    http://screencast.com/t/DrKegQcCmS6s

    Thanks!

    November 20, 2014 at 12:08 pm #129684
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access so we can try to import and look for any additional error?

    Please use the private reply option.

    -Rui

    November 20, 2014 at 12:22 pm #129691
    alexisprr
    Member
    Post count: 7
    This reply has been marked as private.
    November 20, 2014 at 12:44 pm #129695
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I managed to import the pages content except the images. Also had to deactivate the Flexform theme and activate the default Twenty Fourteen to be able to do it.

    This is a strange situation, can you check your server logs for any additional error.

    -Rui

    November 20, 2014 at 1:09 pm #129702
    alexisprr
    Member
    Post count: 7
    This reply has been marked as private.
    November 20, 2014 at 2:04 pm #129717
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No there’s nothing wrong inside that log file. But the manual upload it’s working fine.

    -Rui

    November 20, 2014 at 2:04 pm #129718
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No there’s nothing wrong inside that log file. But the manual upload it’s working fine.

    -Rui

    November 20, 2014 at 2:12 pm #129722
    alexisprr
    Member
    Post count: 7
    This reply has been marked as private.
    November 20, 2014 at 2:32 pm #129726
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Probably memory issues.

    Try to increase your memory by changing the wp-config.php file like in the link below.
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

    November 20, 2014 at 2:41 pm #129733
    alexisprr
    Member
    Post count: 7
    This reply has been marked as private.
    November 20, 2014 at 2:45 pm #129737
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Increase it to a higher value like 128

    Something not right in your WordPress install, better to contact also your hosting support because that’s not normal.

    -Rui

    November 20, 2014 at 2:50 pm #129740
    alexisprr
    Member
    Post count: 7
    This reply has been marked as private.
    November 20, 2014 at 2:58 pm #129743
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. (De nada) 🙂
    -Rui

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    Posted in: Flexform
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